horrible experience

As a owner who was making use of your services its been a painfull and bitter journey, rent was late a few times where i had to run after people they where doing things with out my consent renewing lease with out me knowing changing tenants with out my consent rent was coming in short because they where or fixing things with out my go ahead and just taking .Yesterday i had to sleep in my car because they promised me the tenants will be out at the end of february me and my family prepared everything for our move in and at past 10 jn the evening 27/02/25 they tell me its only happening the 1st because the tenants need to clean and extra where by from the 25/02/25 i was making contact with the lady who was managing my rental and she gave me lip amd she had the audacity to drop the phone in my ear its disappointing and shocking in this day and age you guys treat your customers this way