KJ
Kyra J

1 reviews | Active since Jul 2022

29 Sept 2025, 21:25

Horrible customer care

Please stay as far away from IGROW as possible.

They really don’t have your best interest in heart and they have no such thing as customer care. i have had the worst 7 months renting from them as I have to beg for everything even a simple response on a mail.

I have sent about 4 mails over the last week to try and figure out why my has dropped with almost 50% when it’s supposed to be going up due to interest and alot of other problems I need assistance on and despite all my mails - its seems that they have decided to rather not reply an ignore my mails. Every time I phone , the people I need to talk to are not at their desks and they NEVER call me back.

They are honestly the worst rental company I have ever dealt with. And would 100% advise every person i meet to NEVER rent through them.

Stay away.

0
Replies (1)
Igrow Wealth Investments
Igrow Wealth Investments's reply02 Oct 2025, 09:43
Official
Dear Kyra,
 
Thank you for taking the time to share your experience. We truly understand how frustrating this situation must have been and want to assure you that your concerns have been escalated to our management team. We are reviewing the matter thoroughly, and a member of our team will be in touch with you directly to provide further assistance. We appreciate your patience as we work to resolve this.