SM
Si M
1 reviews | Active since Feb 2023
18 Feb 2026, 09:58
Gimme my deposit
The Aura, Unit 148 - I was told my deposit would have been paid back by now. I'm still waiting for a refund form. I was told how much would be deducted for repairs, which is okay. Inge and Machaela Stanley have even stopped responding to my emails. I'm not the only one from the Aura going through this. It seems like they are trying to cheat us on something we are legally entitled to.
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Igrow Wealth Investments's replyOfficial
20 Feb 2026, 08:42 Good day,
Thank you for your review.
We confirm that this matter has been escalated internally and is currently being finalised. The exit process was completed, and the required post-inspection procedures were attended to. The deposit refund documentation is in its final review stage to ensure that all deductions are app**** correctly and in accordance with the lease agreement.
We apologise for the frustration caused by the delay in communication. The relevant documentation will be sent to you shortly for review and signature so that the refund can be processed without further delay.
We would like to assure you that there is no intention to withhold any funds unfairly. We value transparency and fair process, and we remain committed to resolving this matter promptly and professionally.
Kind regards,
Igrow Wealth Investments's reply20 Feb 2026, 08:42
Official
Good day,
Thank you for your review.
We confirm that this matter has been escalated internally and is currently being finalised. The exit process was completed, and the required post-inspection procedures were attended to. The deposit refund documentation is in its final review stage to ensure that all deductions are app**** correctly and in accordance with the lease agreement.
We apologise for the frustration caused by the delay in communication. The relevant documentation will be sent to you shortly for review and signature so that the refund can be processed without further delay.
We would like to assure you that there is no intention to withhold any funds unfairly. We value transparency and fair process, and we remain committed to resolving this matter promptly and professionally.
Kind regards,