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I had iGrow manage my property and tenant. We had a signed contract that defined their responsibilities and fees. 8 months into the contract, iGrow, without my knowledge started charging the tenant additional fees, that were not included in the contract. When I found out about it, they stopped taking my calls, and only responded on email. Eventually, they accepted that they acted *******ly, and refunded the tenant. I've since terminated my relationship with iGrow. Dont trust them.