2 MONTHS NO DEPOSIT REFUND

Thakhani Netshivshongweni - BEWARE!!!! it has been almost 2 months of me, trying to get your receipts of the supposed repairs that had to be done once I moved out of the property. They have failed to provide me with receipts or a proper itemized list of what I need to pay after going back-and-forth for two weeks I got a supposed finalized deposit refund form which had cleaning charged twice. I phoned and one of the cleaning fees was removed. This was a total of R1500 that was a mistake apparently. This is clear negligence and they clearly do not care or try to get things done properly. I’m now going through the housing rental tribunal just to try and get this resolved because they refuse to send me receipts and keep coming up with an excuse every time I ask, I submitted a letter of demand and I was met with attitude and once again negligence. Not only negligence of customer support and care, but also the law.