FV
Fanie V
1 reviews | Active since Jan 2019
17 Aug 2026, 13:00
We booked a holiday at Blue Marlin
We booked a holiday at Blue Marlin. It stated all inclusive. After we have booked we were informed it is only accommodation. I complained and my points were refunded but I was informed that my deposit will be held as a credit. I objected because we are going to use two years from now. I requested a payout but no reaction at all. I have requested twice.
Helpful (0)
Replies (1)0
Replies (1)
iExchange's replyOfficial
17 Aug 2026, 16:00Hi Fanie, thank you for your review. We have tried to reach out to you telephonically to assist further, but have since sent you email correspondence as well regarding your query. You are also welcome to contact us directly on ***at a time most convenient for you. Chat soon!
iExchange's reply17 Aug 2026, 16:00
Official
Hi Fanie, thank you for your review. We have tried to reach out to you telephonically to assist further, but have since sent you email correspondence as well regarding your query. You are also welcome to contact us directly on ***at a time most convenient for you. Chat soon!