Very poor service by Iemas

Over the years I bought many cars through Iemas Finas Services and also did my short term insurance through them. I never had a big insurance claim. In November 2014 my vehicle was broken into and the rear window had to be replaced. This claim was only settled in May 2015! I had to drive more than 400 km and pay cash for the window because Iemas,s service provider in Kathu could not supply a window.<br> Then in September this year I app**** for vehicle finance after my vehicle was destroyed in a fire. The dealer contacted Frikey at the Kathu office. They e mailed all the necessary documents to him. He the requested the originals. I took it to him the next day. A week later I still waited for an answer. I was then told by Iemas Kathu that Frikey is off sick and nothing was loaded on the system! Eventually the acting manager loaded the application and gave me the quoted monthly installment. More than Mercedes Benz finance! I thus went with Mercedes Benz <br> Approximately three years ago I sold a Citroen that was insured through Iemas. When it was sold, I asked iemas to cancel the insurance. This never happened.