iMasFinance

Based on recent customer reviews, iMasFinance is drawing heavy criticism around policy cancellations, membership fees and premiums that continue deducting from salaries or bank accounts after members request termination. Clients report unexplained vehicle instalment and interest increases, delayed reserve and rewards fund refunds, unresolved settlement and paid-up letters, and slow insurance claim or car hire support. Contact centre queues, WhatsApp agents and unreturned manager escalations are frequent frustrations. A minority praise individual consultants at Secunda and in loan consolidation for professionalism, patience and prompt, knowledgeable follow through.

iMasFinance has a TrustIndex of 2.8 out of 10 on Hellopeter, based on 41 reviews in the last 12 months. They reply to 97% of negative reviews, typically within 33 hours 18 min.