1 reviews | Active since Sept 2015
Value added product on sort term insurance not terminated after policy terminated.
I took up insurance with Iemas Short Term Insurance starting at 29/01/2003, I cancelled my insurance with Iemas Short Term Insurance on the 30/04/2017. I had a value added product they insisted on fitting a tracking device for me from Tracker. After canceling my insurance with Iemas Short Term Insurance on 30/04/2017 I was surprise to see that my credit record shows a Tracker not paid record (30, 60 and 90 days in arrears) and to top this a handed over record stating that Tracker was not paid for the last few months. I emailed Iemas Short Term Insurance in this regard, they confirmed that they always cancel the tracker when a contract is terminated I am not happy at all, because my credit report is affected by this and it is certainly not my fault that Tracker is not been paid. I want Iemas Short Term Insurance to rectify this with their value added partner Tracker and have Tracker rectify my credit record immediately and send me proof thereof. Provider: Tracker Value Added Product: IEMAS Tracker Polis No : IEMAS -IEM0 ********** 158 Asset No: 287921 (Motor)
Dear Charles,
Thank you for bringing this matter to our attention. We apologise for the delay in the reply due to certain challenges experienced.
We have escalated this matter for you and someone from Iemas will be in touch with you today. Please keep us informed by emailing *** for further correspondence.
Kind regards,
Iemas Financial Services
Dear Charles,
Thank you for bringing this matter to our attention. We apologise for the delay in the reply due to certain challenges experienced.
We have escalated this matter for you and someone from Iemas will be in touch with you today. Please keep us informed by emailing *** for further correspondence.
Kind regards,
Iemas Financial Services
