untrusted service

<p>On 29th of December 2016 I laid a complaint at Hellopeter,then on the 3rd of January a lady from Sasolburg branch called me and promised that I will receive money by the 13th of January till now nothing has happened. I forgot the name of that lady she was horrible asking me who told me to report them on hellopeter.All I want to know is when exactly I will receive my money since I terminated my membership on the 21th of December?</p>