Unauthorised debit order

Kindly advise why an amount of R2,793 was debited from my account on 26/12/2025, despite my prior communication with you and submission of my retrenchment letter. The deduction was made from my salary and you also debited via my Capitec sub-account without my consent. No authorisation was granted for this debit order. This constitutes an unauthorised transaction, and I demand an immediate refund of the full amount.