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Precious M
1 reviews | Active since Jun 2015
11 Feb 2025, 09:06
Trapped for life
Good day ,I have loan of R380000 with iemas ,I feel like I m traded for like the loan is 15 years term which I pay R4700 monthly, to my suprice since year 2020 my balance owe today is still R374000 I'm not moving it's almost 5 years I doubt if this loan will be termed 15 years,I am not overindwbted I asked for relive 3 month was rejected, I asked for reduction on monthly payment still rejected I'm trapped with no hope all R4700 from payroll goes to iemas
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iMasFinance's replyOfficial
11 Feb 2025, 09:58Hi Precious,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the unpleasant experience you've had. Please be assured that we take your matter seriously and will investigate it thoroughly. We will also escalate it to management for further review and ensure that it's addressed as soon as possible.
Kind regards,
iMasFinance Team
Thank you for reaching out and sharing your concerns. We sincerely apologize for the unpleasant experience you've had. Please be assured that we take your matter seriously and will investigate it thoroughly. We will also escalate it to management for further review and ensure that it's addressed as soon as possible.
Kind regards,
iMasFinance Team
iMasFinance's reply11 Feb 2025, 09:58
Official
Hi Precious,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the unpleasant experience you've had. Please be assured that we take your matter seriously and will investigate it thoroughly. We will also escalate it to management for further review and ensure that it's addressed as soon as possible.
Kind regards,
iMasFinance Team
Thank you for reaching out and sharing your concerns. We sincerely apologize for the unpleasant experience you've had. Please be assured that we take your matter seriously and will investigate it thoroughly. We will also escalate it to management for further review and ensure that it's addressed as soon as possible.
Kind regards,
iMasFinance Team
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Precious M's updateReviewer Update
11 Feb 2025, 15:35Thank you for your prompt response and better explanation of all the process
Highly satisfied
Highly satisfied
PM
Precious M's update11 Feb 2025, 15:35
Reviewer Update
Thank you for your prompt response and better explanation of all the process
Highly satisfied
Highly satisfied