Total lack of service

Absolutely useless service, even after visiting there near empty expanded offices in Centurion they are still unable to process a debit order. Please dont blame covid, this is a case of no competence.After 35 years with them there service seems to have gone down the drain with their rebranding. Most irritating and waste of time is the automated answering service, takes 3.5 minutes after listening and selecting, then silence. They are wasting members money with their massive empty offices and lack of knowledge to assist the paying members, this goes for the unqualified Supervisor that doesn't know their own product.