SL
SINDISIWE L

1 reviews | Active since Dec 2013

06 Mar 2015, 15:40

Three premiums deducted in 1 month

In November 2014 I applies for a car insurance and my agreement with you was to pay R1800 per month. In December 2014 three premiums were deducted from my salary (R1800x3=R5400) and they reflected as Advance premium. To my understanding only two premiums were supposed to be deducted! The January 2015 and February 2015 premiums were deducted accordingly. <br> <br> I cancelled this policy end of February 2015 and I made an application for a refund of R1800 but to my surprise only R400 was refunded yesterday.<br> They must refund me the outstanding value!<br>

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Replies (1)
iMasFinance
iMasFinance's reply09 Mar 2015, 08:35
Official
Hello Pilolo,

Thank you for bringing the matter to our attention.

I have forwarded your complaint to the relevant department and they will contact you and give you feedback.

Regards,
Iemas Social Media Team