SL
SINDISIWE L
1 reviews | Active since Dec 2013
06 Mar 2015, 15:40
Three premiums deducted in 1 month
In November 2014 I applies for a car insurance and my agreement with you was to pay R1800 per month. In December 2014 three premiums were deducted from my salary (R1800x3=R5400) and they reflected as Advance premium. To my understanding only two premiums were supposed to be deducted! The January 2015 and February 2015 premiums were deducted accordingly. <br> <br> I cancelled this policy end of February 2015 and I made an application for a refund of R1800 but to my surprise only R400 was refunded yesterday.<br> They must refund me the outstanding value!<br>
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Replies (1)iMasFinance's replyOfficial
09 Mar 2015, 08:35Hello Pilolo,
Thank you for bringing the matter to our attention.
I have forwarded your complaint to the relevant department and they will contact you and give you feedback.
Regards,
Iemas Social Media Team
Thank you for bringing the matter to our attention.
I have forwarded your complaint to the relevant department and they will contact you and give you feedback.
Regards,
Iemas Social Media Team
iMasFinance's reply09 Mar 2015, 08:35
Official
Hello Pilolo,
Thank you for bringing the matter to our attention.
I have forwarded your complaint to the relevant department and they will contact you and give you feedback.
Regards,
Iemas Social Media Team
Thank you for bringing the matter to our attention.
I have forwarded your complaint to the relevant department and they will contact you and give you feedback.
Regards,
Iemas Social Media Team
