1 reviews | Active since May 2016
Struggle for more than a year
<p>ESTATE LATE: HE HAARMEYER </p> <p>MEMBER: ********** 003703</p> <p> </p> <p>On the 10th of March 2015 an email was sent to ********** In this email the Death Certificate, Certified ID copy of the deceased and Certified ID copy of the Executor was attached. </p> <p> </p> <p>On the 20th of November 2015 an email was sent to the same email address, requesting that the available credit be paid into the Estate Late Bank account (proof of this account was attached).</p> <p> </p> <p>On the 29th of February 2016 an email was sent to the same email address stating that we have not recieved any confirmation of payment. This email was followed by an email on the 7th of April 2016.</p> <p> </p> <p>We sent another email on the 18th of April and on the 30th of May 2016. </p> <p> </p> <p>As yet we have not recieved any payment/ confirmation of payment. </p> <p> </p> <p>This has been a struggle for more than a year and we need to bring this matter to a close. </p>
Dear Robyn,
Thank you for contacting Iemas. We apologise for the frustration and inconvenience you have experienced. We have escalated this matter to Ntuthuko and his Line Manager for investigation and comment and we will revert back to you soon.
Please keep us informed on the progress of this complaint at Kind Regards,
Iemas Financial Services
Dear Robyn,
Thank you for contacting Iemas. We apologise for the frustration and inconvenience you have experienced. We have escalated this matter to Ntuthuko and his Line Manager for investigation and comment and we will revert back to you soon.
Please keep us informed on the progress of this complaint at Kind Regards,
Iemas Financial Services
