1 reviews | Active since Jan 2017

08 Feb 2017, 07:08

Slow service

<p>I since app**** for a loan on the 24th of January . I then got a reply the next week on the loan approval. I went to sign on the 31st of January . Normally the money reflects after 3 days from the date of signing . To this date I have not received the funds .. on Monday I was requested to send a settlement quote which I sent on the 24th and it only lasted 7 days from the 24th. So as a loyal client for years my needs weren't catered for by iemas. I'm not sure where the loans get approved, but all the necessary paper work was done @ sasolburg accordingly I believe....</p>

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Replies (1)
iMasFinance
iMasFinance's reply08 Feb 2017, 08:01
Official

Dear Ausi,

Thank you for bringing this matter to our attention, we appreciate your feedback. We apologise for the frustration you have experienced. This complaint has been escalated from our side and someone from Iemas will be in contact with you soon.

Please feel free to contact us at *** if you are not satisfied with the progress of this matter.

Kind regards,

Iemas Financial Services