MM
Mbali M

1 reviews | Active since Nov 2015

30 Sept 2020, 16:11

RONNY NJUZA

So I'm trying to ascertain as to what the percentage is for the interest that I am paying back on my loan. I get through to a guy called RONNY NJUZA FROM VAN DER BJIL PARK. He tells me that initially it was 28% but has now gone down to 24%. The figures don't add up so I ask him to calculate 28% of my initial debt. He blatantly says; without mincing his words "That would be a waste of my time" .. I'm not even looking at this from angle of how consultants in customer service should speak to people but I'm looking at it from a general HUMAN POLITENESS angle. Listen, I don't even speak to my child like that,... If I lived in that area I would bleksem that disrespectful guy from here to Timbuktu and back. Yazini, go through my LinkedIn profile and you shall find that before joining DHL I worked in Media. I'm not one of those customers who make baseless threats about going to Media. If you're looking for a bad review that will reach the entire ZA, NIFIKE EKHAYA. I can organize that for you before you even finish reading this. You're probably one of those companies who have an attitude of " ai suka..makaye ku-HelloPeter, asimsabi. She can go to all the newspapers in the universe; okwakhe lokho" .. Listen... Try me!

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Replies (1)
iMasFinance
iMasFinance's reply01 Oct 2020, 11:09
Official
Hi Mbali, we sincerely apologise for the inconvenience caused. Please note that we will escalate the matter accordingly and that a consultant will contact you in this regard. Kind Regards, Iemas