CM
Chuene M
1 reviews | Active since Jun 2020
28 Aug 2025, 18:13
Poor service and lack of transparency .
I am so very disappointed, i app**** for a consolidation loan and I was approved thereafter told to get settlement letters which I did, i called regarding my balance was told that they will take 30% sales agent very arrogant and unprofessional.
Im at the stage of taking legal route as I am not getting any help from Imas. I am also being told that I have to pay the letters fee it's too much and frustrating.
Helpful (0)
Replies (4)0
Replies (4)
iMasFinance's replyOfficial
29 Aug 2025, 08:57Dear Chuene, we apologise for the inconvenience caused. Please note that your matter has been escalated and a consultant will contact you to resolve the issue. Kind Regards, iMasFinance Team
iMasFinance's reply29 Aug 2025, 08:57
Official
Dear Chuene, we apologise for the inconvenience caused. Please note that your matter has been escalated and a consultant will contact you to resolve the issue. Kind Regards, iMasFinance Team
CM
Chuene M's updateReviewer Update
30 Aug 2025, 08:59I am still waiting for your call or is this how you deal with your clients?
CM
Chuene M's update30 Aug 2025, 08:59
Reviewer Update
I am still waiting for your call or is this how you deal with your clients?
iMasFinance's replyOfficial
01 Sept 2025, 08:30Hi Chuene, please note we tried reaching out to you and we got no answer. Please advise if you have an alternative number. Kind regards, iMasFinance Team
iMasFinance's reply01 Sept 2025, 08:30
Official
Hi Chuene, please note we tried reaching out to you and we got no answer. Please advise if you have an alternative number. Kind regards, iMasFinance Team
CM
Chuene M's updateReviewer Update
01 Sept 2025, 08:46Really?? You guys are not serious at all, rest assured will take it legal route. This is my money on the stake how I'm I going to pay for the money that I did not use???
CM
Chuene M's update01 Sept 2025, 08:46
Reviewer Update
Really?? You guys are not serious at all, rest assured will take it legal route. This is my money on the stake how I'm I going to pay for the money that I did not use???