POOR INSURANCE COVER UNDER FALSE PRETENSES

We have been members of iMas for approximately 30 years. We hardly had any claims during this period. Last night we had a burglary where our laptop were ******. Upon registering a claim this morning, I was told that the laptop is not covered and we cannot claim.

No one ever told us that the laptop had to be specified therefore we assumed that it would've covered under house content. Should I have rather **** and said it was a desktop computer, would you have paid out?

This is really a slap in the face after we have for all these years never even considered any other insurance quotes, as we always told everyone that even if their installments will be cheaper, we will never even consider leaving IMas. This has now changed and I am busy reaching out to other companies even as I speak. I will also do anything in my power to spread your lack of service to all my friends and family