FA
Faheema A

1 reviews | Active since May 2011

08 Aug 2019, 14:44

PATHETIC SERVICE

Pathetic service received. App**** for a loan, was approved sent all requested documentation. Consultant informed me on Tuesday 06.08.2019 that I will receive the money in my account on Thursday 08.08.2019. Money not in my account. Called consultant then informed that I will only receive the money on Monday. TOTALLY UNHAPPY WITH THIS. Emailed consultant and never ever get a response. When I call he does not give me a valid reason as to why he does not respond to my email or why it takes so long for loan to be paid over.

0
Replies (2)
iMasFinance
iMasFinance's reply08 Aug 2019, 16:19
Official
Hi Faheema

We apologise for the inconvenience caused. A consultant will contact you accordingly as we have  have escalated your query. 

Kind Regards, Iemas 
iMasFinance
iMasFinance's reply14 Aug 2019, 08:57
Official
Hi Faheema
 We believe that a consultant has been in contact with you and that the issue has been resolved. The funds are now available in your account. Kind Regards, Iemas