SS
Siphamandla S
1 reviews | Active since Jun 2021
16 Feb 2024, 10:17
Pathetic
I had to hold on for an hour and 13 minutes to resolve my issue and at the end of the day no one bothered to come back to me with feedback. Apparently, its the culture of their Head office in Centurion to be negligent to their "so called members"
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Replies (2)
iMasFinance's replyOfficial
16 Feb 2024, 10:47Dear Siphamandla, we apologise for the unpleasant experience. We will investigate this matter and escalate it to management. Kind Regards, iMasFinance Team
iMasFinance's reply16 Feb 2024, 10:47
Official
Dear Siphamandla, we apologise for the unpleasant experience. We will investigate this matter and escalate it to management. Kind Regards, iMasFinance Team
iMasFinance's replyOfficial
23 Feb 2024, 08:11Dear Siphamandla, we believe that your matter has been resolved with the relevant teams. Kind Regards iMasFinance Team
iMasFinance's reply23 Feb 2024, 08:11
Official
Dear Siphamandla, we believe that your matter has been resolved with the relevant teams. Kind Regards iMasFinance Team