JM
José Marques
1 reviews | Active since Sept 2018
11 Sept 2024, 22:01
Not interested in business
I used to be a member. I resigned there is a reserve that is accumulated over time which I cashed out. I wanted to finance a vehicle with them now. They want the money back before speaking to me. I'm flabbergasted. I guess business is not important to IMAS, it is more important to punish previous members for leaving. Good luck with that....
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iMasFinance's replyOfficial
12 Sept 2024, 10:07Dear Jose, Thank you for reaching out and sharing your concerns. We are sorry to hear about the frustration you've experienced. We value all our members and understand that transitioning back into our services should be a smooth process. Please note that your matter has been escalated and a consultant will contact you to resolve the issue. We appreciate your patience and understanding as we work to address this matter. Kind regards, iMasFinance Team
iMasFinance's reply12 Sept 2024, 10:07
Official
Dear Jose, Thank you for reaching out and sharing your concerns. We are sorry to hear about the frustration you've experienced. We value all our members and understand that transitioning back into our services should be a smooth process. Please note that your matter has been escalated and a consultant will contact you to resolve the issue. We appreciate your patience and understanding as we work to address this matter. Kind regards, iMasFinance Team