Make purchase card balance enquiries easier please.

I usually get great service from IEMAS (hence 4 stars), but I really just don't see why getting your available balance on your purchase card must be so difficult. You only have three options:

1. SMS - charged at R3 where you don't get the balance immediately and sometimes only in the next two days. 2. phone - where you may not get hold of anyone (assume due to Covid-19 situation) 3. email - which is much the same as the SMS option, but without the R3 charge...

There has been improvement with the new card functionality where I receive a real time SMS after I made a purchase, but it doesn't show both budget and straight amounts, which is very inconvenient, as I first have to buy on both to see the balances.

Please try to get an app in place or something, because this is getting really frustrating. Another thing is the statement / document view function on your website is terrible / non-existent. You really need to up your game in the digital space.

Stay safe!