RG
Rishaunn G
1 reviews | Active since Jun 2023
16 Mar 2026, 17:53
Imas no rewards payment *******
20 years of service, resigned, waiting for rewards refund, payment was due on 13 March 2026. Have WhatsApp screenshots, either no answer or being put through from dept to another. Promises and lies. It's clear I'll never see that money. GUYS STAY AWAY! I WOULDN'T RECOMMEND ANYBODY DOING BUSSINESS WITH IMAS. PS: WAITING FOR AUTOMATIC RESPONSE AS TO HOW IT WILL BE LOOKED INTO THE MATTERš¤£
Helpful (0)
Replies (5)0
Replies (5)
iMasFinance's replyOfficial
17 Mar 2026, 10:16Dear Rishaunn,
We apologise for the frustration caused. Please note that your matter has been escalated for urgent attention, and a consultant will be in contact with you to provide feedback on your rewards payment.
Thank you for bringing this to our attention.
Kind regards,
iMasFinance Team
We apologise for the frustration caused. Please note that your matter has been escalated for urgent attention, and a consultant will be in contact with you to provide feedback on your rewards payment.
Thank you for bringing this to our attention.
Kind regards,
iMasFinance Team
iMasFinance's reply17 Mar 2026, 10:16
Official
Dear Rishaunn,
We apologise for the frustration caused. Please note that your matter has been escalated for urgent attention, and a consultant will be in contact with you to provide feedback on your rewards payment.
Thank you for bringing this to our attention.
Kind regards,
iMasFinance Team
We apologise for the frustration caused. Please note that your matter has been escalated for urgent attention, and a consultant will be in contact with you to provide feedback on your rewards payment.
Thank you for bringing this to our attention.
Kind regards,
iMasFinance Team
RG
Rishaunn G's updateReviewer Update
17 Mar 2026, 11:57I did receive a call, I wasn't provided with feedback on the rewards payout instead I was transferred to another call, then to another call, 20 Min of listening to music and no answer I dropped the call. Just like the 100 times before so nothing new, no surprise. Seems like a their doesn't exist a finance department. Like I said Promises and Lies.
Apology not accepted. The review will be removed once I recieved my money, which seem to be never, so I'd say we're about even.
Apology not accepted. The review will be removed once I recieved my money, which seem to be never, so I'd say we're about even.
RG
Rishaunn G's update17 Mar 2026, 11:57
Reviewer Update
I did receive a call, I wasn't provided with feedback on the rewards payout instead I was transferred to another call, then to another call, 20 Min of listening to music and no answer I dropped the call. Just like the 100 times before so nothing new, no surprise. Seems like a their doesn't exist a finance department. Like I said Promises and Lies.
Apology not accepted. The review will be removed once I recieved my money, which seem to be never, so I'd say we're about even.
Apology not accepted. The review will be removed once I recieved my money, which seem to be never, so I'd say we're about even.
iMasFinance's replyOfficial
18 Mar 2026, 13:25Hi Rishaunn,
Thank you for your message. We apologise for the frustration youāve experienced with the call and the delays in receiving feedback.
Please note that a consultant has been in contact with you to advise on when your payment is expected to reflect. Your matter is being followed up.
Kind regards,
iMasFinance Team
Thank you for your message. We apologise for the frustration youāve experienced with the call and the delays in receiving feedback.
Please note that a consultant has been in contact with you to advise on when your payment is expected to reflect. Your matter is being followed up.
Kind regards,
iMasFinance Team
iMasFinance's reply18 Mar 2026, 13:25
Official
Hi Rishaunn,
Thank you for your message. We apologise for the frustration youāve experienced with the call and the delays in receiving feedback.
Please note that a consultant has been in contact with you to advise on when your payment is expected to reflect. Your matter is being followed up.
Kind regards,
iMasFinance Team
Thank you for your message. We apologise for the frustration youāve experienced with the call and the delays in receiving feedback.
Please note that a consultant has been in contact with you to advise on when your payment is expected to reflect. Your matter is being followed up.
Kind regards,
iMasFinance Team
RG
Rishaunn G's updateReviewer Update
18 Mar 2026, 14:24Good day.
Thank you for the response.
I confirm receiving a statement of payment to be made on 20 March 2026. Not the 1st similar statement I've received, previous payment was to be made on 13 March 2026, personally, I'm not holding my breath.
Customer service is your life line, not the products you offer, a happy customer is a buying and paying customer of your products.
Thank you for the response.
I confirm receiving a statement of payment to be made on 20 March 2026. Not the 1st similar statement I've received, previous payment was to be made on 13 March 2026, personally, I'm not holding my breath.
Customer service is your life line, not the products you offer, a happy customer is a buying and paying customer of your products.
RG
Rishaunn G's update18 Mar 2026, 14:24
Reviewer Update
Good day.
Thank you for the response.
I confirm receiving a statement of payment to be made on 20 March 2026. Not the 1st similar statement I've received, previous payment was to be made on 13 March 2026, personally, I'm not holding my breath.
Customer service is your life line, not the products you offer, a happy customer is a buying and paying customer of your products.
Thank you for the response.
I confirm receiving a statement of payment to be made on 20 March 2026. Not the 1st similar statement I've received, previous payment was to be made on 13 March 2026, personally, I'm not holding my breath.
Customer service is your life line, not the products you offer, a happy customer is a buying and paying customer of your products.
RG
Rishaunn G's updateReviewer Update
20 Mar 2026, 10:49Just an update. Well it's 20 March 2026, no payment, no feedback, no explanation and I'm still not holding my breath, not on sweet lies and empty promisesš¤£
RG
Rishaunn G's update20 Mar 2026, 10:49
Reviewer Update
Just an update. Well it's 20 March 2026, no payment, no feedback, no explanation and I'm still not holding my breath, not on sweet lies and empty promisesš¤£