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Lefa N
1 reviews | Active since Nov 2021
15 Jun 2022, 16:30
iMas finance refuses to cancel credit life insurance
I have 3 credit agreement with the above mentioned credit provider and they all have credit life insurance. On 13/06/2022 I requested all credit life insurances to be canceled and cover plus on all products due to the fact that I was dismissed, currently unemployed which will make it difficult to keep up with the premium. I referred them to part B of the initial contract signed that i'm not obligated to have CLI and I can cancel any time.
My request was declined, they requested a substitute before they may consider canceling CLI. According to NCR it's not compulsory to have credit life insurance on credit agreement.
Your assistance to this regard will be highly appreciated.
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Replies (2)0
Replies (2)iMasFinance's replyOfficial
17 Jun 2022, 08:18Hi Lefa, we apologise for the unpleasant experience. We will investigate this matter and escalate it to management. Kind Regards, iMasFinance Team
iMasFinance's reply17 Jun 2022, 08:18
Official
Hi Lefa, we apologise for the unpleasant experience. We will investigate this matter and escalate it to management. Kind Regards, iMasFinance Team
LN
Lefa N's updateReviewer Update
22 Jun 2022, 19:33Kindly advice on the progress,
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Lefa N's update22 Jun 2022, 19:33
Reviewer Update
Kindly advice on the progress,
