NB
Ntsakisi B

1 reviews | Active since Jun 2024

06 Sept 2024, 15:34

Imas fiance Insurance

My experience with this insurance company has been frustrating and disappointing. I logged a claim and a week later I am still waiting for a quotation and a courtesy car. Everything I call them I am put on hold and they do not even call back even after one of their agents, promised to keep me updated.

When I called them, for an update of my car, they had no idea where my car was meanwhile they arranged the tow truck.

Imas is as competent as a government hospital in a deep rural village.

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Replies (1)
iMasFinance
iMasFinance's reply09 Sept 2024, 08:31
Official
Dear Ntsakisi, we apologise for the inconvenience caused, please note that your matter has been escalated and a consultant will contact you to resolve the issue, Kind Regards iMasFinance Team