IEMAS Service Pathetic

A broker that i was once proud to do business has now retrogressed to worse than service experienced at our public service - Their automated answering cuts you out after 68 seconds - made over twenty calls in the past week to check policy and register a claim. I hope that the executives read this and call me. Their brand is being damaged and not even the managers or supervisors have the courtesy to response to emails. This was once an entity that I was proud to do business with. lost of efforts to gains clients but wat crunch time call centre and assists are in hiding under the pretext of Covid and shying away from their core task of customer support.