Iemas rewards funds

I.ve submitted my papers in order to pay out my iemas rewards after 5 weeks of promises that it will Friday its still not paid Thank you I have received your email. I do apologise for the delay, but unfortunately we had to wait until your debt on your purchase card had been finalised before we can go ahead on our side. With that being sorted I have marked your payment as urgent, we will process it for this week the 18th June. I will personally keep an eye on your payment. I apologies for the inconvenience caused I am remedying the problem to insure payment for June 4th. I've choose option to leave my number they will call me back 3 weeks ago already but nothing