EL
Elijah L
1 reviews | Active since Mar 2021
09 Mar 2021, 14:46
Iemas reservefunds payout
On 8 January 21 I submitted all documents which were required for me to terminate my membership to the iemas reservefund department, until today no one has responded I tried making follow-ups but its like that department no longer exists. I'm disappointed because I've been with them for a long time and I get problems when I must get my funds now. So disappointing.
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Replies (2)
iMasFinance's replyOfficial
09 Mar 2021, 16:55Dear Elijah
We sincerely apologise for the inconvenience caused. Please note that your complaint and details have been escalated accordingly and one of our managers will be in contact with you.
Kind Regards, Iemas Financial Services
We sincerely apologise for the inconvenience caused. Please note that your complaint and details have been escalated accordingly and one of our managers will be in contact with you.
Kind Regards, Iemas Financial Services
iMasFinance's reply09 Mar 2021, 16:55
Official
Dear Elijah
We sincerely apologise for the inconvenience caused. Please note that your complaint and details have been escalated accordingly and one of our managers will be in contact with you.
Kind Regards, Iemas Financial Services
We sincerely apologise for the inconvenience caused. Please note that your complaint and details have been escalated accordingly and one of our managers will be in contact with you.
Kind Regards, Iemas Financial Services
EL
Elijah L's updateReviewer Update
12 Mar 2021, 18:30Thank you the matter has been resolved one of the managers contacted me.
EL
Elijah L's update12 Mar 2021, 18:30
Reviewer Update
Thank you the matter has been resolved one of the managers contacted me.