1 reviews | Active since Feb 2012
Iemas refuse to do debit order in one of my products with them.
I bought a car with Iemas last year. On the time of application I never got to be told that i have a choice between salary deduction and debit order of which I have signed them both. And since then they have been deducting directly from my salary up until i asked from payroll last week if this is a must? Only to find out that i have a choice and i didn't know that because i was never advised. I approached Iemas last week and they advised me that I cannot change it. My question is why did i sign the debit order form on the application and also i have other products with them that are debit order deduction since last year and i want to combine everything to debit order as this is affecting me in a lot of ways.
We sincerely apologise for the inconvenience caused. Please note that your complaint and details have been escalated accordingly and one of our consultants will be in contact with you.
Kind Regards, Iemas Financial Services
We sincerely apologise for the inconvenience caused. Please note that your complaint and details have been escalated accordingly and one of our consultants will be in contact with you.
Kind Regards, Iemas Financial Services
