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mulalo M
1 reviews | Active since Sept 2014
10 May 2020, 09:15
IEMAS payment break Refund
It's been week now awaiting a reply from IEMAS about my payment break refund. I fully understand that we are living in difficult times of Covid19 but I would highly appreciate as to what is happening with my refund. I am really in need of the money as you can see that we experiencing the deadly pandemic. Please help me to get back my refund. How long must I still wait? Give me a data cos I am fed up hearing before Friday. AND DON'T SEND ME AN AUTOMATED RESPONSE
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Replies (7)mM
mulalo M's updateReviewer Update
11 May 2020, 08:06It's been week now awaiting a reply from IEMAS about my payment break refund. I fully understand that we are living in difficult times of Covid19 but I would highly appreciate as to what is happening with my refund. I am really in need of the money as you can see that we experiencing the deadly pandemic. Please help me to get back my refund. How long must I still wait? Give me a date cos I am fed up hearing before Friday. AND DON'T SEND ME AN AUTOMATED RESPONSE
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mulalo M's update11 May 2020, 08:06
Reviewer Update
It's been week now awaiting a reply from IEMAS about my payment break refund. I fully understand that we are living in difficult times of Covid19 but I would highly appreciate as to what is happening with my refund. I am really in need of the money as you can see that we experiencing the deadly pandemic. Please help me to get back my refund. How long must I still wait? Give me a date cos I am fed up hearing before Friday. AND DON'T SEND ME AN AUTOMATED RESPONSE
iMasFinance's replyOfficial
11 May 2020, 12:39Dear Mulalo
We sincerely apologise for the inconvenience caused. Please note that your complaint and details have been escalated accordingly. Please note that this is not an automated email, the Iemas Marketing Team is monitoring this platform and ensuring that your complaints are resolved.
Kind Regards, Iemas Financial Services
We sincerely apologise for the inconvenience caused. Please note that your complaint and details have been escalated accordingly. Please note that this is not an automated email, the Iemas Marketing Team is monitoring this platform and ensuring that your complaints are resolved.
Kind Regards, Iemas Financial Services
iMasFinance's reply11 May 2020, 12:39
Official
Dear Mulalo
We sincerely apologise for the inconvenience caused. Please note that your complaint and details have been escalated accordingly. Please note that this is not an automated email, the Iemas Marketing Team is monitoring this platform and ensuring that your complaints are resolved.
Kind Regards, Iemas Financial Services
We sincerely apologise for the inconvenience caused. Please note that your complaint and details have been escalated accordingly. Please note that this is not an automated email, the Iemas Marketing Team is monitoring this platform and ensuring that your complaints are resolved.
Kind Regards, Iemas Financial Services
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mulalo M's updateReviewer Update
11 May 2020, 13:48How long must I still wait? Give me a date cos I am fed up hearing before Friday
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mulalo M's update11 May 2020, 13:48
Reviewer Update
How long must I still wait? Give me a date cos I am fed up hearing before Friday
mM
My name is Mulalo Mutswana I.d ***.Yesterday i received a call from Debbie Jooste ***) to informing me that my refund will be paid today can you please confirm the time when the refund will be paid to my account.
mulalo M's updateReviewer Update
12 May 2020, 10:35My name is Mulalo Mutswana I.d ***.Yesterday i received a call from Debbie Jooste ***) to informing me that my refund will be paid today can you please confirm the time when the refund will be paid to my account.
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mulalo M's update12 May 2020, 10:35
Reviewer Update
My name is Mulalo Mutswana I.d ***.Yesterday i received a call from Debbie Jooste ***) to informing me that my refund will be paid today can you please confirm the time when the refund will be paid to my account.
mM
My name is Mulalo Mutswana I.d ***.Yesterday i received a call from Debbie Jooste ***) to informing me that my refund will be paid today can you please confirm the time when the refund will be paid to my account.
mulalo M's updateReviewer Update
12 May 2020, 10:36My name is Mulalo Mutswana I.d ***.Yesterday i received a call from Debbie Jooste ***) to informing me that my refund will be paid today can you please confirm the time when the refund will be paid to my account.
mM
mulalo M's update12 May 2020, 10:36
Reviewer Update
My name is Mulalo Mutswana I.d ***.Yesterday i received a call from Debbie Jooste ***) to informing me that my refund will be paid today can you please confirm the time when the refund will be paid to my account.
mM
My name is Mulalo Mutswana I.d ***.Yesterday i received a call from Debbie Joists ***) to informing me that my refund will be paid today can you please confirm the time when the refund will be paid to my account.
mulalo M's updateReviewer Update
12 May 2020, 10:38My name is Mulalo Mutswana I.d ***.Yesterday i received a call from Debbie Joists ***) to informing me that my refund will be paid today can you please confirm the time when the refund will be paid to my account.
mM
mulalo M's update12 May 2020, 10:38
Reviewer Update
My name is Mulalo Mutswana I.d ***.Yesterday i received a call from Debbie Joists ***) to informing me that my refund will be paid today can you please confirm the time when the refund will be paid to my account.
iMasFinance's replyOfficial
14 May 2020, 09:25Dear Mulalo
We believe that your payment break refund has been paid to you and that one of our consultants has been in contact with you. Once again, we apologise for the inconvenience caused. Please note that we understand your frustration and we will continually speed up and improve our services.
Kind regards, Iemas
We believe that your payment break refund has been paid to you and that one of our consultants has been in contact with you. Once again, we apologise for the inconvenience caused. Please note that we understand your frustration and we will continually speed up and improve our services.
Kind regards, Iemas
iMasFinance's reply14 May 2020, 09:25
Official
Dear Mulalo
We believe that your payment break refund has been paid to you and that one of our consultants has been in contact with you. Once again, we apologise for the inconvenience caused. Please note that we understand your frustration and we will continually speed up and improve our services.
Kind regards, Iemas
We believe that your payment break refund has been paid to you and that one of our consultants has been in contact with you. Once again, we apologise for the inconvenience caused. Please note that we understand your frustration and we will continually speed up and improve our services.
Kind regards, Iemas