GM
Gordon M

1 reviews | Active since Jun 2019

05 Jun 2019, 13:04

IEMAS MAKES THINGS DIFFICULT BY THEIR SLOW REFUND

I feel Iemas has made a tradition with not cancelling stop orders in time so they could deduct a premium for which you will have to apply for a refund. Their refund process absolutely pathetic and purposely delays giving people their money. The delay, it literally f...ks ups your months.

WHY CAN'T IEMAS CANCEL STOP ORDERS/ DEBIT ORDERS IN TIME TO AVOID ALL THIS BAD PUBLICITY. YOUR REPUTATION STINKS.

0
Replies (1)
iMasFinance
iMasFinance's reply07 Jun 2019, 10:46
Official
  Good Day Gordon Mabiya

We sincerely apologise for the inconvenience caused. Please note that your complaint has been escalated to the reserve and refunds department and one our consultant will be in contact with you.

Kind Regards, Iemas