BG
Bukiwe G
1 reviews | Active since Sept 2025
26 Jan 2026, 10:04
Horrible Aftersales Experience
Good day, it looks like I may have given you the good rating too early. A policy that was canceled in AUGUST 2025 is still deducting on my salary. WHAT IS THE MAIN PROBLEM? PLEASE STOP TAKING MY MONEY!! All the staff are not helpful and I told Avuyile from Simply Financial Services to make sure it does not deduct in November when I was requesting for my refund. Kindly refund my money before end of business today and remove me from your database. What a horrible experience
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iMasFinance's replyOfficial
26 Jan 2026, 11:02Dear Bukiwe, our apologies for the inconvenience caused. Kindly note that the matter has been escalated and that a consultant will be in touch with you as soon as possible. Kind Regards, iMasFinance.
iMasFinance's reply26 Jan 2026, 11:02
Official
Dear Bukiwe, our apologies for the inconvenience caused. Kindly note that the matter has been escalated and that a consultant will be in touch with you as soon as possible. Kind Regards, iMasFinance.