YM
Yolanda M
1 reviews | Active since Dec 2009
05 Jun 2015, 15:23
Great Service
I am quite impressed by the level of service from Lillian Masilela in the loans division. I haven't yet received the payment but I have to give credit where credit is due. Lillian has kept me up to date about the whole process, at some point she couldn't find me on the phone and sent an e-mail. To me that showed how much she values her job and made me feel important as a client. She really went an extra mile and never got tired of my questions, always responded on time.<br> <br> She is really someone you want to have at customer service because her service skills are excellent. God bless you Lillian.
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Replies (1)iMasFinance's replyOfficial
08 Jun 2015, 07:56Hello mfenyanay,
Thank you for your great feedback.
At Iemas we strive to always give our members the best service.
I will direct your compliment to her line manager.
Regards,
Iemas Social Media Team
Thank you for your great feedback.
At Iemas we strive to always give our members the best service.
I will direct your compliment to her line manager.
Regards,
Iemas Social Media Team
iMasFinance's reply08 Jun 2015, 07:56
Official
Hello mfenyanay,
Thank you for your great feedback.
At Iemas we strive to always give our members the best service.
I will direct your compliment to her line manager.
Regards,
Iemas Social Media Team
Thank you for your great feedback.
At Iemas we strive to always give our members the best service.
I will direct your compliment to her line manager.
Regards,
Iemas Social Media Team
