NM
Nompumelelo M

1 reviews | Active since Dec 2012

14 Dec 2020, 08:28

CASH BACK REWARS

as I am typing this I am so so angry, these people are so quick to debit your account yet don't pay back whats due to you. I have a cash back of rewards and now im being told that it went towards my card..WHAT CARD BY THE WAY???? I do not have a card with these guys, I had a purchase card a very long time ago, it was paid and closed, yet when I still apply for certain things, it shows that my balance is still there and have not paid...I was on the phone holding on for the past 20 minutes, a lady answered the phone and was just mumbling ,next thing she says she will speak to her manager, I was kept on hold for the manager and till now, nothing. I want whats due to me ASAP

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Replies (2)
iMasFinance
iMasFinance's reply14 Dec 2020, 09:10
Official
Dear Nompumelelo

We sincerely apologise for the inconvenience caused. Please note we have been trying to get hold of you so that we can resolve this complaint but unfortunately we couldn't get hold of you. Please provide us with an alternative number so that we can be in contact with you. Please note that this is not an automated email, the Iemas Marketing Team is monitoring this platform and ensuring that your complaints are resolved.

Kind Regards, Iemas 
NM
Nompumelelo M's update14 Dec 2020, 09:13
Reviewer Update
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