Cards General Call Centre Not Proffesional

<p>The Iemas Cards Call Centre leaves a bad taste in your ears. After listening to long pre-recordings and choosing an option to speak to consultant, alas ur call is answered but nobody is attending to you. all you hear is chats and laughters in the backround. imagine in case of emergency and frustrations you are met by these...not to mention having called more than 5 times but same sloppiness... makes you wanna give up and un-valued...come on Iemas...get your acts together....and I am still waiting for my vehicle settlement letter that I requested a week ago to no avail. </p>