JH
Johan H
1 reviews | Active since Jun 2015
25 Jun 2021, 06:58
Can we have just a little better customer service please...
For a month now, waiting for an update on a request to close my accounts. No feedback...
I see that you read my emails, but no answers. If you would just let me know what the process is and how long it will take.
The only time they responded very quickly was when I indicated I wanted a loan...
Helpful (0)
Replies (3)0
Replies (3)
iMasFinance's replyOfficial
25 Jun 2021, 07:35Dear Johan
We sincerely apologise for the inconvenience caused. Please note that this matter has been escalated to the relevant managers and they will contact and assist you.
Kind regards, Iemas
Kind regards, Iemas
iMasFinance's reply25 Jun 2021, 07:35
Official
Dear Johan
We sincerely apologise for the inconvenience caused. Please note that this matter has been escalated to the relevant managers and they will contact and assist you.
Kind regards, Iemas
Kind regards, Iemas
JH
Johan H's updateReviewer Update
28 Jun 2021, 10:35Hi, thank you for the quick response. But what now?
JH
Johan H's update28 Jun 2021, 10:35
Reviewer Update
Hi, thank you for the quick response. But what now?
JH
Johan H's updateReviewer Update
28 Jun 2021, 11:35Hi, guys This morning's message was in too much of a hurry. I apologize. Leonard has been exceedingly helpful and I did not realize that the doc that he was looking for got stuck in my outbox. Thank you Leonard. J
JH
Johan H's update28 Jun 2021, 11:35
Reviewer Update
Hi, guys This morning's message was in too much of a hurry. I apologize. Leonard has been exceedingly helpful and I did not realize that the doc that he was looking for got stuck in my outbox. Thank you Leonard. J