MN
Marcia N

1 reviews | Active since Jun 2016

05 Sept 2016, 11:33

Bad Service received at IEMAS

<p>Because i work for Santam i was advised i could get competitive interest rates if i finance my vehicle through IEMAS so i called IEMAS spoke to a lady by the name of Charmaine Suze she gave me her email i sent through my documents in April and since i have not received a response to date, again i called and can not rememeber the name of the consultant who took my email advising he would forward documents but i did not receive anything . so cleary IEMAS does not value their customers or the employees are just ***********. Would never recommend IEMAS to anyone due to the bad service.</p>

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Replies (1)
iMasFinance
iMasFinance's reply05 Sept 2016, 11:52
Official

Dear Marcia,

We apologise for the delay in service and inconvinience caused in this situation.

We have escalated your complaint to be investigated with our Vehicle Finance Department and someone from Iemas will be in contact with your shortly. Please keep us informed of the progress by email via