MR
MARGARET R
1 reviews | Active since Sept 2017
11 May 2020, 11:31
Bad service
It's been a more than 3weeks now waiting for a response from IEMAS for a payment holiday with no luck of assistance. I don't know how long I need to wait as I am desperate and I have clarified this even my HR has can someome please assist me in this matter or this was a front from IEMAS to seem as if thier assisting thier clients cause infact I can't take more than 3weeks to get help
Helpful (0)
Replies (3)0
Replies (3)
iMasFinance's replyOfficial
11 May 2020, 12:40 Dear Margaret Rasmeni
We sincerely apologise for the inconvenience caused. Please note that your complaint and details have been escalated accordingly. Please note that this is not an automated email, the Iemas Marketing Team is monitoring this platform and ensuring that your complaints are resolved.
Kind Regards, Iemas Financial Services
We sincerely apologise for the inconvenience caused. Please note that your complaint and details have been escalated accordingly. Please note that this is not an automated email, the Iemas Marketing Team is monitoring this platform and ensuring that your complaints are resolved.
Kind Regards, Iemas Financial Services
iMasFinance's reply11 May 2020, 12:40
Official
Dear Margaret Rasmeni
We sincerely apologise for the inconvenience caused. Please note that your complaint and details have been escalated accordingly. Please note that this is not an automated email, the Iemas Marketing Team is monitoring this platform and ensuring that your complaints are resolved.
Kind Regards, Iemas Financial Services
We sincerely apologise for the inconvenience caused. Please note that your complaint and details have been escalated accordingly. Please note that this is not an automated email, the Iemas Marketing Team is monitoring this platform and ensuring that your complaints are resolved.
Kind Regards, Iemas Financial Services
MR
MARGARET R's updateReviewer Update
11 May 2020, 12:47How is that possible because all these people I have mentioned, still have not responded even though I sent them emails this morning regarding this query or at least have sent a confirmation email to acknowledge the emails I sent this it seems I am hitting a brick wall here, *** is my ID number ***
MR
MARGARET R's update11 May 2020, 12:47
Reviewer Update
How is that possible because all these people I have mentioned, still have not responded even though I sent them emails this morning regarding this query or at least have sent a confirmation email to acknowledge the emails I sent this it seems I am hitting a brick wall here, *** is my ID number ***
MR
MARGARET R's updateReviewer Update
14 May 2020, 11:21IEMAS
No one has made contact with me regarding my matter to date, ***, *** I am not sure what needs to happen cause honestly this is disgusting service
No one has made contact with me regarding my matter to date, ***, *** I am not sure what needs to happen cause honestly this is disgusting service
MR
MARGARET R's update14 May 2020, 11:21
Reviewer Update
IEMAS
No one has made contact with me regarding my matter to date, ***, *** I am not sure what needs to happen cause honestly this is disgusting service
No one has made contact with me regarding my matter to date, ***, *** I am not sure what needs to happen cause honestly this is disgusting service