Bad Customer Relations

<p>Iemas Financial Services just decided to increase my debit order amount without informing me as their customer that there will be changes to the amount that they are debiting from my account, when they did a debit it was returned as unpaid becuse i did not budget for the new amount had they debited what they normally debit from my account it would have been successful now i have a bad credit record which has cuased so many inconviniences on my future plans i have had to cancell trips which i had already paid deposits to, i am so angry right now with Iemas words cant even explain how i am feeling right now, when i ask them they are saying they charging me for the credit life insurance which is something they have not been charging me before for the past 17 months i have been paying the same amount now all of a sudden i am being charged this credit life insureance which i have not been told about, had someone called and explained that there will be changes i would'nt be having these problems.</p> <p> </p>