Agreement Signed - Still no Payment

<p>I signed an agreement with Iemas Financial Services which was sent back to them. I was assisted by Caleb who is a Team Leader, since promised that payment would be released Monday 6th June 2016. After several follow ups, I kept getting requests to send settlement letters which was strange as the contract has been signed and agreed to telephonically (recorded) with every settlement letter I sent I was told that I needed to send more documents and till today I have not received payment. As per the National Credit Regulator Iemas is not allowed to breach the contract as, because it was reckless credit from them, they need to take responsibility for it. I communicated this to Caleb but no concrete response has been received instead when I advised that I'd be escalating the matter, I was just told Iemas wouln not be able to assist. Iemas MUST take responsibility for the way their lies and incompetency. Had I been told from the beginning that I wouldn't get assistance I would have made another plan to get the funds I needed else where which I cannot now because it is already past the due date on the promises I made to my accounts, my agent for a deposit is due etc. I have read up on other similar complaints and it is time someone gets proper training by doing all necessary checks first before drawing up agreements or you keep your promises to clients and own up to your mistakes and learn from them!!!! I am sickened by the way I've been made a fool of!</p>