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Got a call from Imas Insurance last month requesting me to take up Life Insurance cover with them. I declined because they are very expensive and I compared them to the Life Insurance from my bank. Guess what, they decided to debit my salary without my permission. I called yesterday morning and is awaiting feedback till now. What surprises me most is that their contact centre numbers i always very busy and you must wait for a consultant to call you back.
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iMasFinance's replyOfficial
24 Feb 2026, 13:58Dear Ivan,
Thank you for bringing this to our attention. We understand your concern and apologise for the inconvenience you have experienced. Please note that your query has been escalated, and a consultant will contact you directly to assist further.
Kind regards,
iMasFinance Team
Thank you for bringing this to our attention. We understand your concern and apologise for the inconvenience you have experienced. Please note that your query has been escalated, and a consultant will contact you directly to assist further.
Kind regards,
iMasFinance Team
iMasFinance's reply24 Feb 2026, 13:58
Official
Dear Ivan,
Thank you for bringing this to our attention. We understand your concern and apologise for the inconvenience you have experienced. Please note that your query has been escalated, and a consultant will contact you directly to assist further.
Kind regards,
iMasFinance Team
Thank you for bringing this to our attention. We understand your concern and apologise for the inconvenience you have experienced. Please note that your query has been escalated, and a consultant will contact you directly to assist further.
Kind regards,
iMasFinance Team