DB
Debaprasad B

1 reviews | Active since Nov 2012

06 Jul 2015, 22:37

Inefficient Service, Poor Network, Rigged Bills

There are three problems in the Idea mobile operators:1. Poorest and worst Network: It is very difficult to get the operator and it is to be selected manually. Customer must apply for compensation for the non-availability of network as . 2. Inefficient Customer Care Service: The employees cannot even note down the exact email ID of the customer, even there are repeated requests for sending e-bills in the \real"e-mail ID. They are creating fictitious Ids. And there is no co-ordination among employees as after paying the bills there are unsolicited calls for paying the paid bill amounts and frequent visits (without appointment) to customers' residences for collecting paid billed amounts. Even the mail ID of Idea"

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