OM
Ondela M

1 reviews | Active since Aug 2016

23 Jan 2024, 20:13

Still waiting

In response to your feedback, I stills would'nt recommend you to any of my people, your reviews on social media are not pleasing as well. I for 1 wouldn't have gotten a response from you if I didn't contact Hello Peter. My problem hasn't been solved even now. I am still waiting.

Thank you

0
Replies (1)
ICTS Tracing Service
ICTS Tracing Service's reply24 Jan 2024, 08:03
Official
Good morning Ondela,

As per our telephonic discussion, feedback has to be provided by the Fund Administrator as we do not have access to their system. 

We encourage everyone to contact the ICTS Management team or the ICTS Admin team for assistance with their queries.

We will facilitate contact with the relevant Fund Administrator for the matter to be resolved.

We also assure you that the assistance you are receiving is not because of your contact on Hello Peter but this is offered to everyone regardless of how they contact us. 

A follow up will be done on the correspondence that was sent on the 22nd of January 2024 and we look forward to a speedy resolution.

Kind regards,
Elizabeth