NT
Nqobile T

1 reviews | Active since Aug 2017

29 Mar 2022, 16:24

Mpho Sante- Pathetic service

Greetings,

2014 June my dad passed away and in October -November we received a call from Mpho Sante saying my late dad have unclaimed benefits with Alexander Forbes and after submitting all the documents - my mom got R3 500 so we have been trying to follow -up with ICTS Tracing Services with no luck -

I think we didn't received all the money

0
Replies (1)
ICTS Tracing Service
ICTS Tracing Service's reply30 Mar 2022, 09:22
Official
Dear Nqobile, Please note that ICTS Tracing Services provides a service to Alexander Forbes to find the Members or their Next of Kin as in the case where we traced your mother. We then assist with collection of the required documentation to facilitate the payment of the claim.

We do not have information about how the benefits are calculated or where they come from. You need to contact Alexander Forbes directly for assistance.

Please send us a private email with your father's details and we will refer you to the relevant department at Alexander Forbes and they will assist you.