ZM
Zanele M

1 reviews | Active since Aug 2024

08 Aug 2024, 12:43

Lack of Communication

On the 25th of April I sent them my claim Documents as they advised,then communication was that I will be informed when payment will be done,it's been 4months now Phone call or Whatsup text is unavailable......The is no communication from them I don't know what's happening......

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Replies (1)
ICTS Tracing Service
ICTS Tracing Service's reply08 Aug 2024, 13:44
Official
Dear Zanele,

We acknowledge receipt of your post. You are most welcome to use the ICTS Tracing Services Management and Admin contact details on our website should you experience difficulties when trying to contact our Agents.

We will send an inquiry to the Fund Administrator for feedback on the status of the claim.

You will receive further communication from our Admin team.

Kind regards,
Elizabeth.