1 reviews | Active since Jul 2022
Funds
what a service i have received both from Joshua or John and Takalani.. I am very desprised that this company would hire such agents with lack of communication skill and *********.. I was called and told that i needed to make a claim for my fundz and became very suspicion to provide my banking detail so i advised that they EFT the funds through my number.. The lady Takalani was very nice i can say and advised her to send me a email to confirm all of the communication we hard to i can also rate her which she promised to do but no email received, i called again several times and what the agends did was to put me on mute without saying a word then boom another person is on the line.. I was told that the fundz would be sent within 3 weeks and after 3 weeks i called to asked yet again the same thing happened and i was transferred without being asked to told and the last lady said it would take a month and they can not send out emails but i should wait.. Is this company even legit if yes they why do you employ such agends cause i am sure you do have quality assessors who listens to calls and provides feedback, i am not pleased at all and hope someone very reliable will get in touch with me in this.
I do not know what kind of a service is being provided in this company but woow your company is just one which is full of unprofessional actions.. I received an emailing telling me that within 5 business days i will receive my funds and its more the 5 days. I received an SMS with an amount of R551 which shocked me but i took my Time ams went to the ATM only to get there and receive an error of invalid... I do not understand how the system or process which is used in the company but it definitely needs to be checked..
All i want is my money what is so difficult because i provided all information needed or is this company a ****👿👿👿👿
I do not know what kind of a service is being provided in this company but woow your company is just one which is full of unprofessional actions.. I received an emailing telling me that within 5 business days i will receive my funds and its more the 5 days. I received an SMS with an amount of R551 which shocked me but i took my Time ams went to the ATM only to get there and receive an error of invalid... I do not understand how the system or process which is used in the company but it definitely needs to be checked..
All i want is my money what is so difficult because i provided all information needed or is this company a ****👿👿👿👿
The processing of the claims which includes the payments is done by the Fund Administrator. We will send you an email with their contact details so that you can advise them of the error you got and they will assist you further.
The processing of the claims which includes the payments is done by the Fund Administrator. We will send you an email with their contact details so that you can advise them of the error you got and they will assist you further.
