RB
Rika B

1 reviews | Active since Oct 2019

21 Oct 2019, 09:55

ICT GLOBE WORST SERVICE EVER

ICTGlobe used to be brilliant while Andre and MJ still owned it.

The service I have received in the last year since they left, is SHOCKING to say the least. Emails (countless!) requesting information goes unanswered and a telephone call this morning ends in the phone being put down in my face. I was upset, yes. Not swearing. Not speaking loudly, just trying to get this lady give me details and info was almost impossible to get out of her. And yes, I did ask her why their service deteriorated so badly.

I chose to move my accounts to ICT GLOBE (Andre) to make my life easier, and he and MJ always went the extra mile for me. Currently this company is a total waste of my time and a total mess.

I DO NOT RECOMMEND EVER DOING ANY BUSINESS WITH THEM.

0
Replies (2)
ICTGlobe.com
ICTGlobe.com's reply25 Nov 2019, 13:43
Official
Good day,

We are sorry to hear about your bad experience and would like to have a chat with you, please can you contact our Communications Department and I will gladly take your call.

Kind Regards
ICTGlobe.com
ICTGlobe.com's reply30 Jan 2020, 16:50
Official
Good day,

I believe that ICTMobile has assisted you in all your queries Rika, if there is any outstanding issue, please don't hesitate to contact us.

Kind Regards