ICT Globe :: What is basic service delivery?

Despite being a loyal customer, issues regarding internet connection of existing clients are not prioritised. My internet connevtivity the first three years went without major issues however in my fourth year (2019) I experienced volitile internet connection.

In three weeks' time (over October and November) have been disconnected from the internet in excess of 80 hours (75 hours the first time and now again 11 hours and counting). Though logging calls and receiving notifications that your issue has been prioritised, it is all talk. I have incurred data costs the past three weeks that is almost equivalent to the monthly fee charged by ICT Globe ... yet, regardless of the Consumer Protection Act being alive and well, ICT Globe cares more about money that its clients ... that is the impression that I have received from them.

If you are an existing client, hope and pray your internet does not give issues. If you are a prospective client looking for an ISP, please re-consider before joining ICT Globe.