NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Icons Shop
How is Icons Shop rated on Hellopeter?
Hellopeter has tracked Icons Shop across 24 reviews. Icons Shop hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Icons Shop? Write a review to help others decide.
Recent reviews (2)
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Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2026
Undelivered online purchase by icons shop
My name is Mpho and I placed an order for the Audio Technica M20XBT Wireless Headphones on the 2nd of July 2026 and the headphone still haven't been delivered. I have sent emails, called their store to inquire about my order and when it will be delivered. Instead I always get excuses and promises which they have not kept. I eventually decided to ask for a refund, which I was told will be processed and the refund will be paid in 10 days. Ten days have passed, no communication from icons whatsoever. I have sent ANOTHER follow up email regard my refund, still no response. This is the worst service I have ever received. There's no apology and accountability from Icons Shop!
1 reviews | Active since Aug 2026
Undelivered online purchase by icons shop
My name is Mpho and I placed an order for the Audio Technica M20XBT Wireless Headphones on the 2nd of July 2026 and the headphone still haven't been delivered. I have sent emails, called their store to inquire about my order and when it will be delivered. Instead I always get excuses and promises which they have not kept. I eventually decided to ask for a refund, which I was told will be processed and the refund will be paid in 10 days. Ten days have passed, no communication from icons whatsoever. I have sent ANOTHER follow up email regard my refund, still no response. This is the worst service I have ever received. There's no apology and accountability from Icons Shop!